Reporting Broadband Information Call the West Virginia Office of Broadband at (304) 352-4163

The Office of Broadband utilized West Virginia’s Statewide Addressing and Mapping System (SAMS) to develop the State’s broadband mapping system. This mapping system may not include all address locations.

For addresses not shown in the maps, or for addresses classified as “Other” that lack access to broadband services (speeds of at least 25/3 Mbps), West Virginia residents may call (304) 352-4163 to provide the following information:

  • Full Name
  • Full Address
  • Address type (residential, commercial, etc.)
  • Current Service Provider (if applicable)